Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences

REDMOND, Wash. and SAN FRANCISCO, Jan. 23, 2020 /PRNewswire/ — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution Genesys Engage™ running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting every touchpoint throughout the customer journey. Continue reading

TCS Consolidates its Growth and Transformation Brand Leadership

DAVOS, Switzerland and MUMBAI, India, Jan. 22, 2020 /PRNewswire/ — Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it has been recognized as the fastest growing IT services brand of the decade, and one of the fastest growing IT services brands of 2019, by Brand Finance, the world’s leading brand valuation firm, in its 2020 Global 500 report. Continue reading