Mastercard collaborates with Microsoft

PURCHASE, N.Y., and REDMOND, Wash., July 28, 2020 /PRNewswire/ — On Tuesday, Mastercard and Microsoft Corp. announced a collaboration to shape the future of digital commerce, drive startup innovation and enable financial inclusion. The collaboration will accelerate Mastercard Labs’ cloud native research and development activities, enabled by Azure and AI, to advance Mastercard Labs’ mission to de-risk and commercialize emerging technologies and platforms for digital commerce. Through access to technical expertise and cutting-edge technologies, Mastercard’s partners will be further empowered to build and securely scale new solutions. Continue reading

Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences

REDMOND, Wash. and SAN FRANCISCO, Jan. 23, 2020 /PRNewswire/ — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution Genesys Engage™ running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting every touchpoint throughout the customer journey. Continue reading